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Easter Newsletter

Posted March 26, 2010 By Admin
Hello and Happy Easter to all our valued Customers.
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Hard to believe we are now running up to Easter when we’ve only just got over the Christmas rush.  It’s been nice and busy over the past few months and we’ve got lots more good stuff in store over the coming year so thought we’d better outline a few highlights for you in this newsletter.

Firstly, time is running out for our Customer Survey – return the survey with a valid email address for your chance to win a $50 gift voucher.  Be quick – the prize will be drawn 5:00 pm 31st March 2010.  We’ve had some great feedback already but we’d love to hear from you!

MISCELLANEOUS NEWS

Our new Warehouse is fully operational – it’s been a large investment but as we’ve grown, we needed to make our packing and stock management easier while allowing those who arrange a visit an easy way to see most of our stock on display.

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As we now have containers of supplies arriving on a regular basis and need to order many products months in advance, good stocktaking is essential to good customer service.   Call or email to arrange your exclusive shopping visit – would make a great outing for your Gem Club ?  (Please note we do require advance notice of visits so we can give you our undivided attention).

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Club Discounts: Clubs play a very important role in the promotion of a love of Gems and Rocks.  As recognition of this important job, Aussie Sapphire is pleased to formalise a Discount for all Gem, Lapidary and Rock Clubs and financial members.   See here for more information – after approval, your club and members will be issued with a discount code for a 10% discount off orders exceeding $500 or 5% discount for orders under $500 in value.
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Reseller and Trade Discounts: If you are a serious Reseller of Lapidary Supplies (or want to be),  we can now offer you a simple deal with some great benefits.  Simply review the criteria here and if you think you qualify for either Reseller or Trade status, send us your filled in application form.

New and Best-Selling Products

New products:  We are always working on developing or sourcing new products to make your work and interest in gems easier, more efficient or just more fun.  See just a few below:

Auscut-303 Diamond Saw Blades for Lapidary – these have been a while coming but after testing, we are thrilled with their performance.   These premium continuous rim blades are exclusive to Aussie Sapphire – we are so sure of their quality, we will fully refund anyone who finds Auscut doesn’t perform as well or better than a comparable 303 type such as Barranca or MK.

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In the Auscut range is the new 7″ x .050″ x 1″ Diamond blade to suit almost all tile saws.  We’ve had many enquiries from customers wanting to use the cheaper tile cutting saws for lapidary work – great idea except that the commonly available blades are too thick for lapidary work and the larger shaft on the saws mean standard lapidary blades wont fit..

It took us a while but as the development work on the Auscut Saw Blades allowed us to make some custom ones specially designed for tile saws.   If you would love a Trim Saw but just cant find the cash, you now have the option to mount a Lapidary blade on the cheaper Tile Saws.    These Auscut-303 blades have a 7″ (180mm) diameter, thickness of 0.05″ (<1.5mm) suitable for most lapidary work and an arbor of 25.4mm (standard inch shaft).

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Auscut Laps: We have been producing our own Diamond lap now for some years and continuing to improve our quality.  Out in the market, the difference in Diamond quality, cost and bonding procedures is vast – my old saying “Diamond aint Diamond” still applies.  We have supplied many lapidary clubs with our Auscut laps and they keep coming back – try them today and wont be disappointed.

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Loupes: We have several new options in this section – one of our most popular is another Aussie Sapphire exclusive – the 10x LED loupe with white and uv lighting incorporated.  A great quality little unit and a must have for your gem toolkit.  Remember, most of our loupes come with a free Aussie Sapphire lanyard.

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Gearloose products:  We have continued to receive great feedback from hundreds of customers now polishing on the Darkside and BATT Laps and are proud to be the exclusive Australian dealer for these great laps along with other innovative products from Gearloose.    We also now have BATTstiks in Cerium, Aluminium and Chrome Oxide as well as DIAStiks in 3k, 60k and 100k diamond – an easy, no mess way of applying lapidary polish.

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Aussie Sapphire is the exclusive Australian Dealer for these and other fantastic products – if your supplier hasn’t got them, ask them why?

POSTING NOTICE

As usual we will be taking a short break in the Easter holidays.  For customers ordering between the 10th and 18th of April, please note that orders will not be shipped until we return to work on the 19th April.  We will be checking emails and messages so please feel free to contact us – we will just not be able to despatch parcels during the time we are away.
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Everyone have a great Easter break.  We certainly look forward to trying our best to look after your Lapidary Needs through this year and beyond.

Cheers from Andrew, Leah and the Aussie Sapphire team